Terms and Conditions

Website Terms & Conditions

These Website Terms & Conditions ("Terms") govern your access to and use of the website and services provided by I VENTURES CARIBBEAN LLC ("I VENTURES Puerto Rico," "Company," "we," "our," or "us").

By accessing our website, requesting information, or booking any tour, transportation service, boat charter, yacht rental, activity, or other travel-related service, you agree to be bound by these Terms.

1. Company Information

Legal Name: I VENTURES CARIBBEAN LLC

Doing Business As: I VENTURES Puerto Rico

Website: https://www.iventurescaribbean.com/

Phone: 407-459-8228

Email: info@iventurescaribbean.com

2. Acceptance of Terms

By using this website or purchasing any service from I VENTURES Puerto Rico, you acknowledge that you have read, understood, and agreed to these Terms and all applicable policies published on our website.

If you do not agree with these Terms, please discontinue use of our website and services.

3. Services

I VENTURES Puerto Rico provides travel-related services including, but not limited to:

Guided tours
Transportation services
Boat charters
Yacht rentals
Island excursions
Ferry ticket assistance
Private aviation coordination
Concierge and travel planning services

Availability of services may change without prior notice.

4. Reservations

Reservations are subject to availability and are not considered confirmed until payment (or required deposit) has been successfully processed and a confirmation has been issued.

Customers are responsible for reviewing all reservation details immediately upon receipt and notifying us of any discrepancies.

5. Pricing

All prices are listed in U.S. Dollars (USD).

Prices are subject to change without notice until a reservation has been confirmed.

Applicable taxes, government fees, fuel surcharges, docking fees, and additional charges may apply where indicated.

6. Payments

We accept approved payment methods through secure third-party payment processors.

By submitting payment, you represent that you are authorized to use the payment method provided.

We reserve the right to refuse or cancel transactions suspected of fraud or unauthorized use.

7. Cancellations and Refunds

Cancellation and refund eligibility is governed by the cancellation policy applicable to the specific service booked.

Certain tours, transportation services, boat charters, ferry tickets, and third-party services may be non-refundable or subject to supplier-specific cancellation terms.

Please review the cancellation policy provided at the time of booking.

8. Weather and Operational Changes

Many of our experiences operate outdoors and are subject to weather, sea conditions, safety requirements, governmental restrictions, ferry schedules, and other operational factors.

For the safety of our guests and crew, itineraries, departure times, destinations, routes, or schedules may be modified, delayed, rescheduled, or canceled when necessary.

Operational decisions made for safety reasons are final.

9. Third-Party Providers

Some services offered through I VENTURES Puerto Rico are provided by independent third-party operators.

While we carefully select our partners, we are not responsible for acts, omissions, delays, equipment failures, schedule changes, cancellations, injuries, property damage, or other circumstances arising from services provided by independent third parties.

10. Customer Responsibilities

Customers agree to:

Provide accurate booking information.
Arrive at designated pickup or meeting locations on time.
Follow all instructions provided by guides, drivers, captains, pilots, and staff.
Comply with all applicable laws and safety regulations.
Treat staff, other guests, and property with respect.

Failure to comply with safety instructions or disruptive behavior may result in removal from a service without refund.

11. Assumption of Risk

Participation in outdoor and marine activities involves inherent risks, including but not limited to changing weather, ocean conditions, wildlife encounters, slips, falls, transportation incidents, and other unforeseen events.

By participating, you voluntarily assume these inherent risks to the extent permitted by applicable law.

12. Limitation of Liability

To the fullest extent permitted by law, I VENTURES CARIBBEAN LLC shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or services.

Our total liability for any claim shall not exceed the amount paid by the customer for the specific service giving rise to the claim, except where prohibited by law.

13. Intellectual Property

All website content, including text, graphics, logos, photographs, videos, trademarks, designs, and other materials, is the property of I VENTURES CARIBBEAN LLC or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, or distributed without prior written permission.

14. Privacy

Your use of our website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect your information.

15. SMS Communications

Customers who voluntarily provide their mobile phone number and consent may receive customer care and operational SMS messages regarding their reservations.

These communications are governed by our separate SMS Terms & Conditions.

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out or HELP for assistance.

16. Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience.

We do not control and are not responsible for the content, policies, or practices of those websites.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Puerto Rico and the applicable laws of the United States.

Any disputes arising under these Terms shall be resolved in the courts having jurisdiction in Puerto Rico, unless otherwise required by applicable law.

18. Changes to These Terms

We reserve the right to modify these Terms at any time.

Any updates will be posted on this page with a revised Effective Date.

Continued use of our website or services after changes become effective constitutes acceptance of the revised Terms.

19. Contact Information

I VENTURES CARIBBEAN LLC