SMS Terms and Conditions

SMS Terms & Conditions

These SMS Terms & Conditions ("SMS Terms") govern the use of the text messaging services provided by I VENTURES CARIBBEAN LLC

("I VENTURES Puerto Rico," "Company," "we," "our," or "us").

By opting in to receive SMS messages from I VENTURES Puerto Rico, you agree to these SMS Terms.

1. SMS Program Description

The I VENTURES Puerto Rico SMS program provides customer care and operational communications related to reservations and travel services offered by I VENTURES Puerto Rico.

Messages may include, but are not limited to:

Reservation confirmations
Booking updates
Pickup reminders
Driver assignments
Meeting point instructions
Tour itinerary updates
Transportation notifications
Ferry schedule changes
Weather and safety alerts
Reservation modifications
Customer support communications

These messages are intended solely to assist customers before, during, and after their scheduled travel experience.

2. Opt-In

Customers may opt in to receive SMS messages by:

Providing their mobile phone number and giving consent during the booking process on our website or reservation platforms.
Providing consent when booking by telephone with one of our reservation specialists.
Requesting customer support and agreeing to receive SMS communications regarding their reservation.

Consent to receive SMS messages is voluntary and is not a condition of purchasing any product or service.

3. Message Frequency

Message frequency varies depending on your reservation, requested services, and customer support interactions.

Customers typically receive messages only when necessary to communicate important reservation and operational information.

4. Message and Data Rates

Message and data rates may apply according to your wireless carrier's messaging plan.

Please contact your mobile carrier for details regarding applicable charges.

5. Opt-Out

You may opt out of receiving SMS messages at any time by replying:

STOP

After you reply STOP, you will receive a confirmation message, and no additional SMS messages will be sent unless you opt in again.

6. Help

For assistance, reply:

HELP

or contact us directly:

I VENTURES CARIBBEAN LLC
Doing Business As: I VENTURES Puerto Rico

Phone: +1 (407) 459-8228

Email: info@iventurescaribbean.com

Website: https://www.iventurescaribbean.com/

7. Privacy

Your privacy is important to us.

Information collected through our SMS program is used solely to provide reservation-related communications, customer support, and operational updates.

SMS consent is not shared with third parties or affiliates for marketing purposes.

For more information regarding how we collect, use, and protect your information, please review our Privacy Policy available on our website.

8. Supported Carriers

Our SMS program is supported by most major U.S. and Puerto Rico wireless carriers.

Wireless carriers are not liable for delayed or undelivered messages.

9. Eligibility

By enrolling in our SMS program, you represent that:

You are the authorized user of the mobile phone number provided or have permission from the account holder.
You have the legal authority to provide consent to receive SMS messages.

10. Service Availability

SMS delivery depends on your mobile carrier's network availability and other factors outside of our control.

I VENTURES CARIBBEAN LLC does not guarantee uninterrupted or error-free delivery of SMS messages.

11. Changes to These SMS Terms

I VENTURES CARIBBEAN LLC reserves the right to modify these SMS Terms at any time.

Any changes will become effective immediately upon posting the revised version on our website. Continued participation in our SMS program after changes are posted constitutes acceptance of the updated SMS Terms.

12. Contact Information

I VENTURES CARIBBEAN LLC

Doing Business As: I VENTURES Puerto Rico